Challenge

Transforming from a manual process to streamlined application.

Many users spread across the country with their own way of tracking transportation.

None of the systems talked to each other and the margin for errors was great.

Solution

Understanding the users first, Pilgrim invested time and travel to visit with the individuals who would use the application. Tightly collaborating with their development team, Pilgrim designed an application that seamlessly integrated with their existing infrastructure.

Result

Improving operational efficiency and reducing management overhead enables dispatchers to make better decisions in real-time. Applying a phased approach to software delivery led to significant savings and increased output.

Some of the skills that we used…

User Experience Design

Expanded Development Resources

Built With The End In Mind

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